As we all know in life and in technology, there are different ways to get things done. At ADVANCED, we take pride in our ability to listen to clients to develop a partnership to make “work” seem easier. We spend hundreds of hours each month researching, reviewing, testing and documenting processes to make technology more straightforward for you and your coworkers to use. We’ve developed a library of proven procedures and processes that help you achieve your business goals. Our goal is not to support your technical needs, but to educate your organization and empower your team to get their jobs done with efficiency while minimizing risk.

Our People

We invest heavily in our staff’s ongoing education and career development. We’re committed to bringing greater value to our customers by hiring and retaining the best people while helping them realize their potential.

40 Years of IT Support Experience

We’ve built a formidable resume over the past three decades. Every day we tap into that real-world experience to provide us with a rich knowledge base to perform better for our clients. It’s our experience that allows us to reduce the impact on your organization.


Our vendor relationships provide us with the best level of support and ensure that we keep up-to-date with the very latest technologies and methodologies. The stronger our vendor partnerships, the stronger our solutions and recommendations to our clients.


As a policy, we tailor our support services to ensure regular, ongoing communication with all clients to ensure that our staff is performing to their expectations. Thirty years in IT support have taught us that providing exemplary client satisfaction is our most important job.

“I’d like to thank ACT for being one vendor that I can count on to consistently deliver on its products and IT services. Your people are great and I always get a sense that they have my back and are willing to go beyond the written engagement to ensure that we achieve the best result possible. Keep up the good work!”
“I just want to thank everyone at ACT for digging in and getting us through this crisis. The system worked as it was supposed to. Your engineer caught the problem, notified me immediately, and was able to diagnose and resolve the problem quickly enough. Most of my users would never have even known there was a problem if I hadn't told them about it.”
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“We look to ACT as a trusted partner and a trusted advisor. You continue to guide us and walk with us on the often confusing path of technology and have helped us identify and implement cost effective and forward-thinking solutions for our business.”
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ADVANCED Headquarters
101 Merritt 7
Norwalk, CT 06851
(203) 847-9433
[email protected]


ADVANCED Shelton Office
2 Corporate Drive
Shelton, CT 06484
(203) 847-9433
[email protected]